![]() ![]() ![]() Have complex business processes that require workflows beyond what is available in Business Central (e.g., lead distribution to sales representatives).For businesses looking for a full-fledged sales and marketing-focused CRM solution, Business Central may not offer enough capabilities.ĭynamics 365 CRM makes a better choice for sales and customer management when companies… Its basic management features allow you to manage:īusiness Central lets you enter prospects to turn into customers and enter quotes to turn into orders for completion using supply chain capabilities. Can You Use Dynamics 365 Business Central as a CRM Solution?ĭynamics 365 Business Central’s Relationship Management capabilities may satisfy some companies’ lead management needs. ![]()
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